📋 Requesting a Repeat Prescription

Please allow 2 full working days for us to process your prescription request. This does not include weekends or bank holidays.


💊 How to Order
  • Online: Use the NHS App or SystmOnline.
  • In Person: Use the white slip attached to your last prescription. Tick what you need and drop it off at reception.

☎️ We do not accept requests by phone or email.


🚚 How to Get Your Medication
  • Pharmacy Delivery: Many pharmacies offer home delivery. Ask your pharmacy to arrange this.
  • By Post: Include a stamped, addressed envelope and we’ll send your prescription back.
  • EPS (Electronic Prescription Service): Your prescription can be sent straight to your chosen pharmacy. Ask us or your pharmacy how to set this up.

📝 Medication Reviews

If you take regular medicine, you will need a check-up once a year.

Please book your review in time so your medicine isn’t delayed.


❓ Got Questions About Your Medicine?

Your local pharmacist can help if you:

  • Have questions about your medicine
  • Want to know which medicines you can buy without a prescription

🧪 Starting a New Medicine?

If you've been given a new medicine for a long-term condition, you can have up to 3 appointments with a pharmacist to:

  • Answer your questions
  • Help you take the medicine safely
  • Make sure it’s working for you

🔍 Visit NHS Medicines A–Z to learn more about your medicine, how to take it, and side effects.


🗑️ What to Do with Old or Unused Medicine

Please don’t put medicine in the bin or flush it down the toilet.

Take it to your pharmacy — they will get rid of it safely.