At Loughton surgery, we are committed to making our website and services accessible to everyone, including individuals with disabilities. We believe that everyone deserves to live with dignity, equality, comfort, and independence.

Our Commitment

Loughton Surgery has dedicated significant resources to enhance the usability and accessibility of our website. Our goal is to ensure that all users can access our services with ease and confidence.

Accessibility Features

We want as many people as possible to be able to use this website. This means you should be able to:

  • Change colors, contrast levels, and fonts

  • Zoom in up to 300% without text spilling off the screen

  • Navigate most of the website using just a keyboard

  • Use speech recognition software to browse the site

  • Listen to most of the content using a screen reader (including the latest versions of JAWS, NVDA, and VoiceOver)

  • Understand our content, written in plain and simple language

Areas for Improvement

While we strive to make every part of our website accessible, we are aware of some limitations:

  • Some older PDF documents may not be fully compatible with screen reader software

We are actively working to address these issues and improve accessibility across all areas.

Accessibility Tools

We offer an accessibility menu to assist users in customizing their browsing experience. This tool can help you adjust visual settings for better usability.

Ongoing Efforts

Accessibility is an ongoing priority for us. We regularly review and update our website to enhance accessibility, driven by the belief that accessible digital spaces are a shared responsibility.

Need Help?

If you encounter any issues accessing our content or services, or if you need assistance navigating any part of our website, we’re here to help.

Contact us during normal business hours and we will do our best to assist you promptly:

📧 Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Regulatory Information

If you are not satisfied with how we address your accessibility concerns, you can contact the following organizations:

  • In the UK: Equality Advisory and Support Service (EASS) or the Equality and Human Rights Commission (EHRC)

  • In Northern Ireland: Equality Commission for Northern Ireland (ECNI)