Requesting a Repeat Prescription

To request a Repeat Prescription

  • Online: Use the NHS App or SystmOnline.
  • In Person: Use the white slip attached to your last prescription. Tick what you need and drop it off at reception.

We do not accept requests by phone or email.
Please allow 2 full working days for us to process your prescription request. This does not include weekends or bank holidays.

How to Get Your Medication

  • Pharmacy Delivery: Many pharmacies offer home delivery. Ask your pharmacy to arrange this.
  • By Post:Include a stamped, addressed envelope and we’ll send your prescription back.
  • Electronic Prescription Service (EPS):Your prescription can be sent straight to your chosen pharmacy.

How EPS Works:

  • Your GP sends your prescription electronically to your nominated pharmacy
  • You collect your medication directly from that pharmacy — no paper slip required
  • In many cases, your medication can be prepared in advance, reducing waiting times
  • This service is ideal for patients on repeat medication and those who want to save time on prescription collections.

Nominate Your Pharmacy

To use EPS, you’ll need to nominate a pharmacy of your choice. You can nominate a pharmacy :

  • By speaking to your preferred pharmacy, or
  • By contacting our reception team, who can set it up for you

Need to Change or Cancel Your Nomination?

No problem — you can update your nominated pharmacy at any time by informing our receptionist

Medication Reviews

If you take regular medicine, you will need a check-up once a year with one of our Pharmacists. Please book your review in time so your medicine isn’t delayed.

Local Community Pharmacy services

Medication queries

Your Community pharmacist can help if you:

  • Have questions about your medicine
  • Want to know which medicines you can buy without a prescription

Starting a New Medicine

If you've been given a new medicine for a long-term condition, you can have up to 3 appointments with a pharmacist to:

  • Answer your questions
  • Help you take the medicine safely
  • Make sure it’s working for you

What to Do with Old or Unused Medicine

  • Please don’t put medicine in the bin or flush it down the toilet.
  • Take it to your pharmacy and they will get rid of it safely.

Pharmacy First

Most pharmacies can also offer prescription medicine for some conditions, without you needing to see a GP or make an appointment. This is called Pharmacy First.

Conditions they can offer prescription medicine for are:

  • impetigo (aged 1 year and over)
  • infected insect bites (aged 1 year and over)
  • earache (aged 1 to 17 years)
  • sore throat (aged 5 years and over)
  • sinusitis (aged 12 years and over)
  • urinary tract infections (UTIs) (women aged 16 to 64 years)
  • shingles (aged 18 years and over)

If you are not within these age ranges, a pharmacist can still offer advice and support decisions about self care treatment with over the counter medicines, but you may need to see a GP for treatment.

If you go to a pharmacy with one of these conditions, the pharmacist will offer you advice, treatment or refer you to a GP or other health professional if needed.

Most pharmacies can provide prescription medicine for these conditions

Contraceptive Pills

Some pharmacies may offer the contraceptive pill for free without a prescription. If you are aged 18 years or older, you can also buy the progesterone-only pill from most pharmacies. a pharmacy that offers the contraceptive pill without a prescription