Admin query

Confirm this is not an emergency

{tab title="Adults"} Call 999 or go to A&E now if you or someone has any of these:
  • signs of a heart attack (chest pain, pressure, heaviness, tightness or squeezing across the chest)
  • signs of a stroke (face dropping on one side, cannot hold both arms up, difficulty speaking)
  • sudden confusion or delirium (unsure of own name or age)
  • suicide attempt (by taking something or self-harming)
  • severe difficulty breathing (not being able to get words out, choking or gasping)
  • a serious accident, or severe injuries burns or scalds
  • heavy bleeding (spraying, pouring or enough to make a puddle)
  • severe injuries (after a serious accident or assault)
  • a seizure or fit (shaking, jerking, or unconscious & can’t be woken up)
  • sudden, rapid swelling (of the lips, mouth, throat or tongue)

British Sign Language (BSL) speakers can make a BSL video call to 999.

Deaf, hard of hearing or speech-impaired people can use 18000 to contact 999 using text relay or a textphone.

{tab title="Children"} Call 999 or take your child to A&E now for any of these:
  • a seizure or fit (shaking, jerking, or unconscious & can’t be woken up)
  • a serious accident, or severe injuries, burns or scalds)
  • limp and floppy or unable to stay awake (their head falls down or eyes don’t stay open for more than a few seconds)
  • blue, grey, pale or blotchy skin or lips, palms or soles)
  • difficulty breathing (including choking, grunting or sucking their stomach in under their ribcage)
  • sudden, rapid swelling of the lips, mouth, throat or tongue)
  • heavy bleeding (spraying, pouring or enough to make a puddle)
  • signs of a stroke (face dropping on one side, can’t hold both arms up, difficulty speaking)
  • sudden confusion (agitation, odd behaviour or non-stop crying)
  • suicide attempt (by taking something or self-harming)

British Sign Language (BSL) speakers can make a BSL video call to 999.

Deaf, hard of hearing or speech-impaired people can use 18000 to contact 999 using text relay or a textphone.

{/tabs}

In an emergency don’t use this form as your request will NOT be seen immediately. If it's not an emergency but you need medical help right now, please call your GP. If your GP practice is closed visit NHS 111 online or call 111.

BACKI confirm, none of these are present